This Privacy Policy explains how PawBets, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. These practices apply fully to players residing in the United Kingdom. Please read this page carefully so that you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your full name, date of birth, email address, and chosen payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable anti-money laundering and responsible gambling requirements. During transaction processing, we may also receive data from payment gateways and identity verification services — for example, confirmation of a successful card authorisation or the outcome of a document check. We collect only what is genuinely needed to operate your account safely and in compliance with our licensing obligations under the Anjouan Gaming Authority.

We do not collect data for marketing profiling beyond what is required to manage your account and communicate relevant account-related updates to you.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption across all web platform connections. Information is stored on secure servers with restricted internal access, meaning only authorised personnel with a specific operational need may view your records. We do not sell your personal data to third parties under any circumstances.

There are limited situations in which we share your data externally. These include passing necessary payment details to our payment processing partners to complete transactions, sharing identity documentation with regulated verification services to satisfy know-your-customer requirements, and disclosing information to regulatory or law enforcement authorities when we are legally obliged to do so. In each case, data is shared only to the extent required and with parties who are themselves bound by appropriate data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of verified inactivity, we retain records for the minimum period required by our regulatory and legal obligations. Once that retention period has elapsed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your account data where no legal obligation requires us to retain it. To exercise any of these rights, please contact us through our support channels. We will respond to verified requests within a reasonable timeframe. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable requirements. When we make material changes, we will notify you via the email address associated with your account or by displaying a clear notice on the web platform. Continued use of the platform following notification constitutes acceptance of the revised policy. We encourage you to review this page periodically.